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Here's a new sticky for Got Issues. If you have an issue, post it here.

Crossposts: https://squidgestatus.livejournal.com/74634.html

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From:

Hi, Walter.
Over the past few hours, it seems as though Squidgeworld.org has developed an internal server error and will not connect.
Maybe you know something about this, maybe you don't, but I hope this'll inform you if you don't so you can correct it ASAP.

From:

squidgestatus

Yes, we went down Sunday morning due to a few issues, but we're up now.

From:

Apparently not, because I just tried to get onto it; and it said "Connection Refused" to the best of my knowledge something's still wrong.
I hope it gets resolved soon; and that's primarily because, Walter, I'm worried. Your site is one of my favorite sites, and it doesn't appear to be working at the present moment for some reason that I don't understand.
What went wrong that led it to go down a few days ago in the morning, pray tell?
It may be "Squidge" that's up, not "Squidgeworld.org" to clarify the problem currently going on at that; I hope this helps you to deduce what's going wrong in this, and how to fix it, Walter. I don't know if it'll work, what I'm telling you about that's currently going wrong, but I hope this'll help.
Why does your site keep on going down, pray tell? It has *got* to be frustrating to you; I know *I* am frustrated by it, but you run the site; so I don't doubt that you're frustrated in this.

Edited Date: 2021-11-25 12:26 am (UTC)

From:

squidgiepdx

database problems. i'm working on it.

From:

Ah, that helps to explain it.
Let me see if I understand what's going on, Walter. In this case, I'm guessing, the servers are bouncing the request and so it is getting nowhere. Do you think I'm right in my diagnosis of your site's psychological glitch going on, or do you think I'm way off in terms of what's happening?
I know it said that it refused to connect, and that's just plain weird; it worked usually for a long time. Hence I'm puzzled at least.
I just did a connection test via Edge, and it said that my device is working correctly, but Squidgeworld[dot]org isn't responding.
I hope this report helps you out with fixing the problem, Walter; and if it's happening to one member, even odds up, it's happening to others. And I do hope this helps you to break down and fix the database problems as well.

Edited Date: 2021-11-25 03:09 am (UTC)

From:

squidgestatus

I think we're back up now. Try it out and let me know.

From:

Well, I don't know if you now want the tabs to match AO3 or the original greyish coloration of Squidgeworld for clarification, Walter, but the site's up and running again now.

From:

vex_verlain

Hey there! No rush on this question, but I was just wondering if we're able to post fic to the SWA under a pseud? Although I am able to create a pseud, the field to choose which pseud to post under seems to be missing on the Post New Work page. Just curious if this is a feature or a bug! ^_^

Thank you for all your hard work and congrats on becoming a 501(c)(3)! ❤

From:

squidgestatus

Absolutely - the functionality should be the same as AO3. I've just tested it, and for my user/pseuds, I've got different icons for each (link to example here). Let me know if it's not working for you.

From:

vex_verlain

Ah, I got it to work! (The "Post New Work" page apparently needed a hard refresh after I created my pseud in order for it to show the "Creator/Pseud(s)" field.) Thank you!

From:

I am finally migrating my old account to my current email, and somehow have never updated the Duchovnik list. I have no idea how to get in and update it. Can you help?

Thanks!

Beth/Khittee

From:

squidgiepdx

I sent an email to your old address if you want to check it and respond with your new email. Then when I get that, I'll change it for you. Be well!!!

From:

Squidge Images appears to be down and all image links are currently broken. This is the error message:

System error
The system has encountered errors in your server setup that must be fixed to use Chevereto:

No write permission for PHP user apache in /images/ directory. Chevereto needs to be able to write in this directory.

From:

squidgestatus

Thank you for letting me know! The website crashed overnight, but it's back up and running so we're good.

From:

Previous issue with images happened again;

From:

squidgestatus

The server burped but didn't alert me. Thank you for alerting me!

From:

The images server seems to be down again ;_; This is the message I'm getting when trying to access images.squidge.org :

From:

squidgestatus

Thank you! Now that SquidgeWorld is upgraded I'll be focusing on the Images server to get it settled down.

From:

perpetuallylazy

It look like the sight has crashed - in my area at the very least. Getting SSL errors on attempting to load a page.

From:

squidgestatus

Unfortunately the site did crash overnight. But it's since been restarted.

From:

perpetuallylazy

The true peril of living overseas, the website has crashed again!Hopefully that will be fixed worthing the next few hours, I’ll have to start planning my day differently.

From:

lumiosecity

When trying to access Squidge Images, I get an error message that reads as follows:

System error

The system has encountered errors in your server setup that must be fixed to use Chevereto:

No write permission for PHP user glitterjungle in /content/ directory. Chevereto needs to be able to write in this directory.
No write permission for PHP user glitterjungle in /app/content/ directory. Chevereto needs to be able to write in this directory.

I figured I'd say something, in case you didn't already know.

Edited Date: 2024-02-05 12:18 am (UTC)

From:

squidgestatus

I didn't know - thank you! Apparently I fixed one thing and broke another! It's all good now.

From:

lumiosecity

Thanks for getting back to me so quickly! I appreciate everything you do to keep the site running smoothly.

From:

trashgaylie

squidge images seems really slow right now :0 anything going on?

From:

squidgestatus

Not that I can tell, no, but I did just (proverbially) kick the webserver so maybe that did it?

From:

trashgaylie

oh i just commented again, not having seen your response yet! yes it actually is a lot faster now, so maybe that did it :D thank you very much

From:

trashgaylie

hmmm nevermind, seems faster again! mustve just been a hiccup :3

From:

The site *says* when I try to even get to read the material that the site's up, but it fails to connect.
I don't know if the issue's on my end, or yours (the site's) but if this's the case for me: it probably is for others as well.
I don't think you'd settle for not having the works readable, not with the effort you put into setting up the site, Sir. That, logically is a "it does not follow error".
Login issues with password and account names also have cropped up, apparently alongside with email problems that need to be addressed.

Edited (Further data on the problems involved at present.) Date: 2024-10-13 05:33 pm (UTC)

From:

squidgestatus

YOU HAVE BEEN BANNED. How many times do we have to tell you? You were banned for being a dick to SqWA users. And when we found out that you were still able to log in, we made it so that you could not access the site at all.

YOU HAVE BEEN BANNED. Grow up, get a life, and go bother someone else.

From:

Hi Walter. It looks like IRC is down as if yesterday. When you have a moment, would you mind taking a look? Many thanks!

From:

squidgestatus

May fault! I didn't follow my own procedure for bringing it back up correctly - so thank you! You should be good to go now.

From:

Thank you so much! We appreciate it. 😁

From:

Hi there - I'd like to remove my stories from Squidge.org. Please can you advise how.

From:

squidgestatus

Do you mean from SquidgeWorld Archive? I can give you control of your account if you no longer have the account you registered with Peja's WWOMB back in the day. Looks like you joined Peja's WWOMB back in September 2004 and when we converted from Peja's WWOMB to SquidgeWorld, your account and stories were migrated. Let me know if you want me to give you access to your account if you don't have access to the xanthe email address it's registered with. And if you want, you can PM me or email me at walterh@squidge.org

From:

mific

Hi there - Images and Audiofic Archive are down and have been for a couple hours or more. Haven't checked the rest. Thanks for helping!

From:

squidgiepdx

Sorry! Apparently as soon as I'd gone to bed last night a process went wild and took down the server. We're good now!

From:

mific

Yay! ❤️

From:

Morning! Email site seems dead in the last few minutes. I'll check again in half an hour

From:

squidgestatus

We should be good now. Apparently sometime overnight a process hung and killed server access, so everything's been reset.

From:

Thank you :D
Lucky me I'm very forgetful and simply did not check until now. Yay!

From:

Hi there,

I would like to build a website (it's part of a challenge) - nothing interactive (maybe some links to my email, that's about as interactive as I plan to get, like back in the 90s), just a "web shrine" to my favorite OT3s across multiple fandoms, from noir and WWII era flicks to present day series.

I have a SquidgeWorld account (just created) but I have been looking for FAQs and not finding any. When I go to the webhosting section, I don't see any way to create a Squidge webhosting account and login. How would I do that?

My understanding of the vast Squidge empire is that I would need separate accounts for Squidge image hosting, Squidge webhosting, etc. as these are discrete services, access to which is not incorporated into a simple SqWA account. Is that correct?

Also, any FAQs/tips on simply hosting HTML files on my Squidge website (once I get it, if you can tell me how)? It's been a while for me (like, 22 years, srsly, since I had a web site of my own on the Unix server at my university job - mostly a shrine to CKR on dS, lol!). I haven't used Unix in a while, but I have installed Linux on a few computers over the years since, so I'm acquainted with basic Unix/Linux commands (and there's always the man pages).

wrt the web, well, I can hard code html and set up directory structures. I'm not familiar with CSS but I don't plan on having anything complex, interactive, or dynamic... I plan for a pretty static web site, as mentioned above.

I apologize in advance if this is the wrong place to post these questions. If there is another DW or Squidge site where these questions are more appropriate, please point me in that direction!

Also, other than basic Qs like "where do I go to create a Squidge webhosting account" and "where do I login to my Squidge webhosting account", I don't expect you to answer everything - pointing me in the direction of any FAQs or noob hangouts (or whatever is available) is perfectly fine.

Thank you in advance for your help with this.

From:

squidgestatus

Sorry for the delay!

1) I can set you up a website - that's cool. Squidge has traditionally been a "Build a website in whatever software you want, then publish it on Squidge". There's never been like a website builder. That said, I'm looking into a way to incorporate a website builder software package, but it's definitely not ready for prime time yet.

2) Yes, each site is discrete - with its own username/password/account information. I wish software packages had SSO (single sign-on) capabilities, but none of them do. Poops.

3) My first homepage - hell most homepages - was coded by hand. The last iteration for Squidge was via software package but the Board is suggesting new designs for the main pages so they'll be changing soon. I'll need to find software that'll do it.

To get a website, people have always just emailed me to ask. If you send me a requested username (which will end up being https://yourusername.squidge.org once live) I'll set it up for you. And no worries about your questions - it's clear we need a central location with that info posted to the 'net.

From:

OK, should I email your [Bad username or site: me @ com] email address? Or is there a different one I should email to make the formal request for webspace on Squidge.org? My preferred username would be "verushka70".

From:

beatrice_otter

Both AudioFicArchive.org and https://audiofic.jinjurly.com/ are timing out--on the podfichat discord, multiple people are reporting that they cannot access the site.

From:

squidgestatus

Yep, we seem like to have a hard drive that's failing. We'll let everyone know, and are working on getting it replaced.

From:

beatrice_otter

THank you for taking care of it promptly!

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